FAQ – Le Téton de Vénus

Frequently Asked Questions

Manufacturing

It all happens in Lyon! I design, cut, and sew each piece by hand in my workshop. Choosing Le Téton de Vénus means supporting local and authentic craftsmanship.

This is my way of respecting the planet: I only start manufacturing once you have validated your cart. No unnecessary stock, no waste, just a piece created especially for you.

Handcrafted work takes a little patience. Allow about 10 days for me to craft your lingerie with all the care it deserves before shipping it to you.

Size & care

You will find a Size Guide on each product page. If you're still unsure, send me a quick message on the chat: I'm here to help you find your perfect size.

To preserve the vibrancy of the colours and the softness of the fabrics, hand washing in lukewarm water is ideal. If you're in a hurry, machine washing is possible at a maximum of 30°C, but it is essential to use a protective laundry bag.

Shipping & Returns

As soon as your order leaves the workshop in Lyon, I will send you an email with your tracking number so you can follow its journey to your home.

Once I have shipped your package, delivery times are generally:

France: 2 to 3 days.

Europe: 5 to 8 days.

International: approximately 10 days.

As I create each design specially for you, I cannot accept returns or provide classic refunds, except in the case of a manufacturing defect.

In that case, I will be happy to process an exchange within 14 days. The item simply needs to be returned to me in its original, unworn, and unwashed condition. Contact me by email so we can arrange it together.